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Whitening Lightning Employment Opportunities
Social Media/Marketing Intern
Paid entry level position
Social media is the new customer service. The company embraces the use of social media as a communication vehicle for engagement with the owner and potential customers and wants to promote it.
The Social Media Coordinator supports the company’s engagement in the social space by serving as the voice of our customer servicing via social media channels.
ESSENTIAL FUNCTIONS AND TASKS:
- Supports customer service responses
- Responds to assigned customer service-related inquiries that originate via Twitter, Facebook and other established social media channels, responding on behalf of the company
- Ensures coordination of all social media and review responses are made within designated response times and are in accordance with each social media channel’s engagement plan
- Serves as liaison between company and clients in coordinating social media-related projects
- Conduct research in support of growing social media program as necessary
- Ability to take on new channels and responsibilities as program grows
- Strong ability to present ideas, concepts and workflows in a clear and engaging manner
- Ability to deliver content to social media channels and providing monitoring
Please submit resumes to: firstname.lastname@example.orgBack to Santa Clarita Jobs