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POSITION AVAILABLE: Customer Service Rep/Inside Sales
DESCRIPTION
Signarama, the world’s leading sign and graphics franchise, is seeking an Inside Sales/Customer Service Representative for its location in Valencia. We are a successful and growing sign & graphics company and we hire the best people who can make a positive difference in our organization.
The ideal candidate is an enthusiastic and organized individual, with good people skills and a great phone voice. Candidate will consult with customers, determine signs needs, provide sign recommendations, quotes, and facilitate the order process.
- Previous customer service experience
- Previous experience in the sign or graphics industry is a plus!
- Basic sales skills, some experience in the operation of a POS/Accounting system is a plus!
- Reliable and Enthusiastic Attitude
- Highly Organized
- Strong People Skills
- Strong Verbal and Written Communications Skills
- Good attention to detail
- Problem Solving Skills
- Professional follow-up skills
- Mathematically inclined
- Microsoft Office Competency
- Able to work in a Team Environment
- Ability to work in a small business
- Reliable transportation is required
- Serve as the first point of contact for walk-in and telephone customers for both business to business and end consumer customers
- Execute in house direct mailings and implement marketing strategies
- Assure customer satisfaction from the initial point of contact through to order completion
- Respond to customer inquiries to determine needs, provide recommendations, quotes, and assist customers with the order process
- Outbound telemarketing to new and existing customers
- Obtain and document accurate details of all customer contacts to ensure successful completion of all orders
- Process customer orders
- Accurately complete work orders, obtain customer approvals on art and order details, and obtain payments from customers
- Cross train into other areas of the store, production, and order fulfillment
About Signarama
How to apply: If you are interested in applying for this position, please send resume to Lee Thompson at lee@signarama-santaclarita.com.
These listings are part of the Santa Clarita Virtual Job Fair. This 24 hours a day fair for those seeking Santa Clarita jobs contains listings of jobs available in Santa Clarita and surrounding areas. The Santa Clarita Job Fair is also a major sponsor of the College of the Canyons Job and Career Fair, running several times a year at the College of the Canyons Valencia and Canyon Country Campuses. For more information or to submit a job listing, please contact KHTS Radio at (661) 298-1220 or email jobs@hometownstation.com.
